Customer Care

SHIPPING 

Expect your products to be packaged and sent 1-3 day after purchasing. Products are shipped via USPS and UPS. Multiple delivery speeds are available.

METHODS OF PAYMENT

We accept Visa, MasterCard and American Express for all orders placed online.

SALES TAX

Sales tax at the rate of 9.5% is applicable on all orders shipped to addresses in California. Orders shipped outside of California are tax-exempt.

ONLINE SHOP RETURNS & EXCHANGES

Defective items can be returned for store credit or exchange within 30 days of original purchase. This policy excludes live plants.  Please contact info@lumberandlinen.com to initiate a return or exchange.